TN
Tony N
1 reviews | Active since Jul 2015
17 Jul 2015, 12:38
Sorting out a problem in 10 Min Vodacom Could not
After phoning the national call center, I got through to Kagiso. What an absolute pleasure to deal with someone who handled the problem with professionalism. She managed to sort out a problem I had with vodacom in 10 minutes that vodacom could not do in a month. Thank you Kagiso, you are an absolute legend, and truly an asset to Samsung.
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Samsung South Africa's replyOfficial
20 Jul 2015, 09:17Hello Tony6670,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Samsung South Africa's reply20 Jul 2015, 09:17
Official
Hello Tony6670,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA