1 reviews | Active since Mar 2017
SORRY SIR..... SORRY SIR..... SORRY SIR
I took my Samsung S7 Edge to Samsung's Somerset West branch to be repaired under warranty. A month later nothing has happened and I need to phone to hear what is going on. Now the phone is not under warranty and *** now. So can I make a case against the Somerset West Samsung branch for theft seeing that they cannot produce my phone and every time they give a lame excuse? So what do you need to do to get a response... Everybody is saying sorry but nothing is happening... stop saying sorry and do your job....
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SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA