Sorry does not cut it

<p>For the past 6 months I have struggling with my gear S. Samsung have now finally agreed on an exchange as it has been in for repairs 4 times and it is under 1 year old. They send me a new gear s2 only for me to find out that it is a demo model thus not functioning when I phoned them they said sorry mem we made a mistake. That is it I must just accept the sorry and go on. Now they dont have stock and they have the nerve to tell me they will follow up on Monday as they dont work on weekends it is Friday!!!!! Samsung products are great but their after sales service is the worst you can imagine!!!!</p>