Something like Homeaffairs

29.02, I visited your constantia park customer care office. I arrived at 15.04 and left at 16.40. I was not serviced by a technical consultant but your floor manager after I complained about your waiting period. There were only 2 technical consultants available to assist the 5 ppl. The average assistant time per cust was about 60 min, I was ticket 28, the gentleman with ticket 29 went to the back to be assisted out of frustration of waiting, he required a battery. I waited. When it was my turn another gentleman, ticket 31 jumped the queue to get the assistance he required. I notified the host about this but nothing was done. When i went to the bathroom, your toilet was out of order and only the disabled one was in use. which had no toilet paper in, however the cleaning lady had already signed her checking sheet for 17.30, to indicate she had cleaned the toilet. You are running a mickey mouse business, which boarder home affairs service. At least at home affairs you expect to wait but not when your floor manager fixes my phone in 5 minutes. Whats the point of the ticket system when it is not controlled and adhered to? The service i received was disgusting.