Sold us things that dont work
<p>We bought some licences for a Voip system called Wevoip for the Samsung PBX we have . When they sold us the system it sounded like exactly what we needed however the system never worked properly. After over a year of requesting a refund we still havent received anything. </p>
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Regards,
Samsung Team
This is to acknowledge receipt of your complaint.
Please note the chat has been escalated to our Voice of customer team under reference number: ********** 558.
A senior customer service executive will contact you with further advise on the matter.
Regards,
Samsung Team
Still no communication from Samsung or New Generation IP Samsung(Who are the Samsung agents in this regard). I recommend not doing business with NGIP, even if their salesmen seem to be selling you exactly what you need.
Still no communication from Samsung or New Generation IP Samsung(Who are the Samsung agents in this regard). I recommend not doing business with NGIP, even if their salesmen seem to be selling you exactly what you need.