EP
Ewoudt P
1 reviews | Active since Oct 2015
09 Feb 2024, 13:30
Software updates
Can anyone from samsung tell me why the galaxy A53 got its last security update last year October and still did not get One UI6?
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Replies (2)
Samsung South Africa's replyOfficial
09 Feb 2024, 13:33Good day Ewoudt
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply09 Feb 2024, 13:33
Official
Good day Ewoudt
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's replyOfficial
10 Feb 2024, 13:23 Good day Ewoudt,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^NM
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply10 Feb 2024, 13:23
Official
Good day Ewoudt,
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^NM
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Kind Regards,
SamsungZA
^NM