1 reviews | Active since May 2016

31 Jul 2019, 16:27

Software Update - Cellphone is not working perfect like before

Samsung Latest firmware for Cellphones is not Ayoba. My cellphone is now very slow and I even wiped off everything by doing Hard Reset but still no changes.

I want to Rollback to previous version

I tried their Support centre to assist, I was told that it is not possible to rollback. If that's the case then why not ask Developers to fix it. SAMSUNG is my favorite brand but this time I can't handle this CRAB

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply31 Jul 2019, 16:35
Official
Good day Tladi
We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 
Regards,
SamsungSA:^LZ
Samsung South Africa
Samsung South Africa's reply31 Jul 2019, 16:43
Official
Good day Tladi
Herewith your reference number:  
  
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SamsungSA:^LZ