rR
rickys R
1 reviews | Active since Oct 2016
17 Sept 2021, 07:04
So sad Samsung
I'm so disgusting and disappointed in Samsung I just got my new upgrade Sansung A32 it came with no ear phones or protective cover for the phone I went to Vodacom and they said Samsung is not doing it any more I think this stinks for Samsung and every upgrade we do we have always had Samsung now thus very sad guys maybe it's time after all these years with Samsung to move from Samsung to another phone
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Samsung South Africa's replyOfficial
17 Sept 2021, 07:25Good morning Ricky,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply17 Sept 2021, 07:25
Official
Good morning Ricky,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS