So dissapointed with Samsung service!!!!

Hello Nosicelo123,<br> <br> \We thank you for your comments. <br> We believe that one of our Customer Services Executive has been in contact with you and discussed your concerns in detail.<br> Please accept our sincere apologies for the overall inconvenience and frustration caused.<br> <br> Regards<br> Samsung South Africa \"<br> <br> No Executive contacted me except their call centre agent who didnt help me. She promised to call me ,I am still waiting for her call as I explained to her that my fridge is not fixed is still doing the same problem.<br> <br> I'm sorry to say this, I ve been servicing Samsung's customer for more than 5 years now and i always make sure that their customer are happy all the time,even now I am still servicing your customers. I know the turn around for you to attend a customer , the latest its 72 hours, however mine its been more than a month now. how do you call that??? CAN YOU PLEASE TREAT ME AS A VALUED CUSTOMER IF IS NOT TOO MUCH TO ASK!!! MY CONTACT NUMBER IS ***(MAKRO) AND ASK NOZY MGANTO"