So called "Customer Service" is a bad joke

<p>Over 3 months ago I raised a query with Samsung over the use of their app "Smart Switch" to sync with my tablet.</p> <p>The latest query # is ********** 347 and so far Clarence ********** and Karabo ********** have, after a few emails going backwards and forwards, chosen to completely ignore me. Not even an acknowledgement of emails.</p> <p>Samsung products are great, but don't whatever happens have a problem with them.</p> <p>I am disgusted by their attitude and lack of intrest</p>