WSVZ
Willie Snr Van Zyl

1 reviews | Active since Mar 2023

27 Mar 2023, 17:48

Sms problems

Still got the same problem, contact my service provider, they reset my sim card but I can't still not send or recieve sms messages.

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply27 Mar 2023, 17:50
Official
Good day Willie
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you.
 
 Kind Regards,
 Samsung ZA
^NM
Samsung South Africa
Samsung South Africa's reply28 Mar 2023, 11:01
Official
Dear Willie,

We have sent you an email to the email address you provided on this post.

This matter shall be closed now.

We appreciate your bringing your concerns to our attention and thank you for your support.

Kind Regards,
Samsung ZA
^NM