1 reviews | Active since Sept 2017
Smasung mobile will do anything they can to make a fault Your prolem
I have had a number of samsung phones, the first was a Neo which just after 3 months the battery was useless. I then got an s5 which also had software problems. I then bought an s6 which i have had to restore a number of times to get it to work. I then got a s7 which after 2 to 3 months the bottom left looked as though the silver backing was lifting, but it did not effect my phone at all so i left it, i then performed a SAMSUNG software update and it bombed out on me stating bootloader (red writing) so i took it in to the repair centre only to be told that i have dropped the phone resulting in the lifting at the bottom of my screen, even though there is no damage to the frame or screen and thats the reason why it bombed i must now fork out R4000 to have it repaired......i am tired of buying what i thought to have been a great, expensive product but i dont think i will be getting a samsung my next upgrade
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
