Smartlab complaint

<p>Good day</p> <p> </p> <p>I have had a very bad experience with my S5 phone. The first time I took my phone in was last year for a cracked glass. This was repaired but a few weeks later the screen started flashing. It never had this problem before the first repair. I eventually took the phone back this year as it was getting worse.</p> <p> </p> <p>I received the phone back and was doing the same thing. The phone was then taken back 3 times after that but still comes back with the same problem. The people from smartlab keeps telling me the problem is fixed. I took the phone back again yesterday, again it came back saying its repaired but yet again it has the same problem. Now the person at the Samsung store tell me they know what the problem is and says it’s a loose connection. I fail to understand that if they know what the problem is, why do I have to waist my time each time going back and forth with the same problem.</p> <p> </p> <p>I iam very disappointed with the service from Smartlab and iam seriously considering getting another brand because I have now got no confidence in the Samsung brand. I will be going to Hello Peter with this complaint.</p> <p> </p> <p>My job number for yesterday is Q1SA038050 and the telephone number used is ***</p>