DB
Danny B
1 reviews | Active since Feb 2010
11 Jan 2016, 16:07
Smart Call Centre - Building offline
On the 29th of December 2015 I took my Samsung S6 edge in to be repaired, on the last day of the 3-month warranty period from the previous repair.<br> <br> After numerous attempts to phone and email someone in the building for an update on what's happening with my phone, I now resort to Hellopeter to try and get through to them.
Helpful (0)
Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
11 Jan 2016, 17:21Hello TrueTenacity,
Hello Danny Baromen
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Your reference number is ***
Hello Danny Baromen
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Your reference number is ***
Samsung South Africa's reply11 Jan 2016, 17:21
Official
Hello TrueTenacity,
Hello Danny Baromen
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Your reference number is ***
Hello Danny Baromen
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Your reference number is ***