AO
Antony O

1 reviews | Active since Apr 2011

04 Apr 2016, 15:20

Sick of Samsung

This is the 3rd time I am placing a complaint regarding my dishwasher, and still waiting to get serious attention to it.<br> Samsung genetraits and auto reply to all these complaints then after a week or so, someone may phone you. <br> Received a call Friday on my second complaint, and was told that we would get a call from someone to come check the dishwasher again.<br> Still waiting for the call and it is now 3 weeks no dishwasher. Sick of this now as this is almost 2 years, two dishwashers and bad service. <br> Please do not bother sending anyone rather come take this Samsung away, and get Makro to give me another dishwasher ....but not a Samsung !!!!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply04 Apr 2016, 17:50
Official
Hello roeschger,

Good day Antony

We have noted your concern, thank you for bringing this matter to our attention.

We have referred this matter to our Complaints division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your reference number: ***

Kind Regards

Samsung SA