Sh,***service

Good day As I wait and still waiting for Samsung's response

I am still awaiting your response with regards to my complaint. I previously called Samsung SA with regards to the Samsung Gear Fit 2 Pro. I had claimed the watch on the app on the 2 August 2018 and I waited for the delivery. With no communication from Samsung I then went on to call Samsung and I was given a reference number ********** 076. I received a call from a lady advising me to email Samsung rewards with the above ref number. I am still waiting for Samsumg SA and Samsung rewards to respond my query. And o requested mjay both parties should put in writing If they are unable to send my watch. I'm disappointed by the service I get from Samsung.