KR
Kesh R
1 reviews | Active since May 2014
06 Sept 2023, 08:35
Shocking staff conduct
Dear Samsung,
I took the time to write a detailed account of shocking customer service received this past weekend at one of your stores and sent the email as per your website to *** and you have chose to blantantly ignore this email. If I do not hear back on that email, I will make sure that my voice is heard some other way and therefore strongly suggest you respond urgently
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Samsung South Africa's replyOfficial
06 Sept 2023, 08:37Good day Kesh
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply06 Sept 2023, 08:37
Official
Good day Kesh
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM