tT
thabikay T

1 reviews | Active since Aug 2016

08 Sept 2016, 16:09

SHOCKING SERVICE STILL NO RESPONSE

<p>STILL NO RESPONSE FROM SAMSUNG. HONESTLY YOU ONLY QUICK TO GET SALES HOWEVER YOUR AFTER SERVICE IS UNBELIVABLE. IVE BEEN CALLING YOUR CALL CENTRE AND NO ONE IS ABLE TO HELP.</p>

0
Replies (3)
Samsung South Africa
Samsung South Africa's reply10 Sept 2016, 07:59
Official

Good day Thabi ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your VOC reference number: ***

Kind regards

Samsung SA

Samsung South Africa
Samsung South Africa's reply10 Sept 2016, 07:59
Official

Good day Thabi ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your VOC reference number: ***

Kind regards

Samsung SA

Samsung South Africa
Samsung South Africa's reply10 Sept 2016, 09:07
Official

Good day Thabi ,

We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.

Herewith your VOC reference number: ***

Kind regards

Samsung SA