Shocking service from Samsung SA

I bought a top of the range Samsung dishwasher from Makro on the 6th April 2019 and noticed that the water inlet pipe was leaking after a good couple of days. I logged my complaint with Makro and for the last couple of days I have been trying my best to deal with your Samsung service department in jhb, ********** 700. Your service guy visited us last Tuesday and had to order a part. Between then and now, I must have called about 15 times to find out the eta of the service guys that was going to eventually fix my dishwasher. I received two calls recently, last one was at 5:58pm today, from the Samsung service department in jhb, telling me that the guy is leaving Pinelands now and on his way to you. That was almost two hours ago. To say I am angry is an understatement. I would actually be happy if you collect this dishwasher and pay back the money. My cell number is ********** 563 and you can checkout the problems in your store in jhb, listen to the “all calls are recorded” and solve the problem. What a waste of time. Samsung, what a load of ka****!!