NC
Nadine C
1 reviews | Active since Jun 2016
19 Feb 2021, 09:48
Shocking Service!
Samsung, please can someone take ownership of your promotion! We upgraded in August and have still not received the give-aways! We have been chasing you for 6 months now and no one wants to sort this out, you keep blaming someone else. Shocking service!
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Samsung South Africa's replyOfficial
19 Feb 2021, 09:49 Good Morning Nadine,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Samsung South Africa's reply19 Feb 2021, 09:49
Official
Good Morning Nadine,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung ZA
SS