Shocking Service

My PC Monitor Model is: S24A350H, Code: LS24A350HS/XA.

All I need is a simple connection to a service provider that can supply me with a replacement power cable unit for my PC Monitor. I phoned your call centre this morning (17 October 2017) just after 08H00 and I was given a supplier in Johannesburg, Introspect. When I phoned them, they told me they are not licensed to sell PC Monitor parts. Back to your call centre, now they give me a supplier in JHB called MM All Electronics ( ********** ). I phoned 4 times just after nine this morning, three times being cut off. The fourth time the receptionist took a message and promised someone will get back to me. That was 09H36, 17 October 2017. I phoned again three times at +- 14H50 to try my luck again, three times the computer voice told my someone will answer my call shortly and then it just goes silent, no-one answers. I know power cables aren't as seksy as mobile phones, but please can someone out there get MM All Electronics or another supplier in JHB able to supply a PC Monitor replacement power cable for my model to call me so that I can inquire about availability. price, etc. I need to get operational again with my PC Monitor urgently.