Shocking quality

We recently bought an upmarket Samsung fridge, freezer and dishwasher from Hirsch. 2 weeks later the dishwasher started to bubble on the top. Samsung came in and gave a pathetic excuse as to why they won’t replace it. Apparently it got some water droplets on it (God forbid, it is a kitchen appliance after all, you’d think they would seal the appliance so some water droplets would not make it bulge in 2 weeks!) and that it’s under a window (this window never gets any sun). Please note that this is one of the most expensive dishwashers. Before this one we had a Bosch that lasted many years, it wasn’t even the fanciest but it’s lasted with zero issues in exactly the same spot. I put this story on face book and there were other similar stories of their poor quality appliances as well as their lame excuses as to why they won’t replace it. #Samsung, maybe check out how may 1 star reviews you are getting. Still proud of your brand?