1 reviews | Active since Oct 2016
Shocking Poor Quality of Samsung Smart TV's
<p>I bought a new Samsung Smart TV 2 and a half years ago and to date it’s the 3rd time I'm having problems with the TV. The network point stopped working 2 months after I bought the TV, it went in for repairs but it only lasted for 8 months before it stopped working again. In the last week one black lines started appearing across the screen and since yesterday another one appeared.... At this rate I might have a completely black screen by next week.</p> <p>This is the first time I bought a Samsung TV, all my other TV's are LG's, some of them round 12 years old and to date I did not have a single problem with them.</p> <p>Maybe Samsung should ask for LG's help how to build quality products.</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
