DS
Debbie S

1 reviews | Active since Dec 2011

02 Oct 2019, 02:00

Shocking Note 10 battery

I have already posted a comment on Samsung's website and here on cell c I have a new note 10. Had it just under a month for such an amazing device it has a shocking battery life. Considering the price of the unit and that my Huawei phone costing a third of this and has double the battery life. I'm regretting getting this phone and not a Huawei. I've also complained on here about the service from cell c it's also been shocking!!!

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Replies (2)
Samsung South Africa
Samsung South Africa's reply02 Oct 2019, 02:05
Official
Good day

We have noted your concerns and your query has been escalated to our Voice of Customer team. We will provide you with a reference number shortly.
  
A senior customer service executive will contact you with further advise on this matter. 

Regards,
SamsungSA:^MC
Samsung South Africa
Samsung South Africa's reply02 Oct 2019, 02:24
Official
Good day

Herewith your reference number:    

 ***

Regards,
SamsungSA:^MC