MD
Mohammad D
1 reviews | Active since Feb 2010
19 Oct 2020, 12:24
Shocking! Disgusting! Pathetic! Shame on you Samsung.
Shocking! Disgusting! Pathetic! 2 weeks of calling. 2 weeks of mailing. 2 weeks of contacting on the members app. Not one response back. No feedback.
How difficult is it to send me my Galaxy Buds +?
You guys are pathetic. I hope Telkom starts bundling Xiaomi phones because I will never take another Samsung product again.
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
19 Oct 2020, 12:46 Hi Mohammad
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Samsung South Africa's reply19 Oct 2020, 12:46
Official
Hi Mohammad
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards
SamsungZA
LZ
MD
Mohammad D's updateReviewer Update
19 Oct 2020, 12:57I've heard the same story on twitter, via email and via phone. I will cross fingers for this though...... Not hopeful....
MD
Mohammad D's update19 Oct 2020, 12:57
Reviewer Update
I've heard the same story on twitter, via email and via phone. I will cross fingers for this though...... Not hopeful....
MD
Mohammad D's updateReviewer Update
26 Oct 2020, 10:38Guess what.
Still nothing...
Still nothing...
MD
Mohammad D's update26 Oct 2020, 10:38
Reviewer Update
Guess what.
Still nothing...
Still nothing...