iS
ilana S

1 reviews | Active since Aug 2013

18 Jul 2018, 16:03

Shocking

I gave in my Samsung S7 LCD screen to be repaired 21 June 2018. They said 7 to 10 working days. Today is the 18th of July and they still do not have the parts needed to repair my phone!!!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply18 Jul 2018, 17:38
Official

This is to acknowledge the receipt of your mail.


We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
Samsung Team^NP