shameless telkom services with samsung products

17 October 2019 I took a contract with Telkom which I bought the latest Samsung galaxy note 10 plus and I only used it for up until the 20th of December 2019 then it started to give problems with charging. Phone could not charge because its temperature was low, I sent it back to Telkom they then sent it in for repairs but unfortunately when it came back it had the same problem now I am sittings with a phone bill that I have to pay but I do not have a phone. I have left the phone at Telkom stores in Bloemfontein because I felt I cannot use a phone that has to be repaired every now and then while I have to pay for it. Samsung south Africa please assist in this matter as this is your product not telkoms.