1 reviews | Active since Nov 2013
SHAME ON SAMSUNG FOR INTRODUCING THE Z2 IN SOUTH AFRICA
<p>The Samsung Z2 has been on offer from Vodacom for a few weeks. I regret having taken up this offer. I bought the phone from Hicell in Northpark. No-one alerted me about the shortcomings of this model even though I specifically stated that I use my phone mainly for whatsapp, sms and voice.</p> <p>The Z2 has an icon that shows it is whatsapp capable. Believe me, in RSA, it is not! HERE Maps? How ridiculous! </p> <p>The handset overheats very quickly. It seems that is not uncommon. I've seen a similar complaint from someone who bought a Z2 in Meadowlands from Pepstores.</p> <p>Please advise how I should go about returning this phone to Samsung and where I should go for a refund. This cannot be my loss. Vodacom and Samsung must sort this out between themselves.</p> <p> </p> <p> </p>
Good day Veronica,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind regards
Samsung SA
Good day Veronica,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind regards
Samsung SA
