BG
Barry G
1 reviews | Active since Feb 2012
06 Dec 2015, 12:46
SHAME on SAMSUNG
Hello all SAMSUNG Fans <br> We have a SAMSUNG refrigerator (in fact most of our household runs on SAMSUNG) it is a \top of the range"model with everything....but it has not operated properly since we got it. Two years down the line and SAMSUNG still seem unable to get it working properly. The ICE Maker does not keep the ice frozen and it melts and water drips down the doors and has corroded both doors now. These have been replaced now but the water still leaks down every day. It would appear that SAMSUNG are unable to get it fixed.<br> Basically we now have a fridge that has to be wiped & mopped every morning - like a messy puppy. AND we paid a good price for this as well...<br> """
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Replies (1)Samsung South Africa's replyOfficial
06 Dec 2015, 13:30Hello Greyfield,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you further regarding the matter in question.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you further regarding the matter in question.
Regards
Samsung Team
Samsung South Africa's reply06 Dec 2015, 13:30
Official
Hello Greyfield,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you further regarding the matter in question.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you further regarding the matter in question.
Regards
Samsung Team
