Shame

<p>I wrote a report on the 30/03/17 regarding poor service from the Dion wired/ Samsung support centre. Up until today no one has contacted me via email or phone. I understand u could not call me because i never have a ****ing phone because it was in ****ing repairs & atleast they should of contacted me via email, but no one did. All i got was an automated response. due to not receiving any news about my phone & how far the repairs are. On the 01/04/17 i went to buy a new phone, spent R1800 on it (even got the slip to prove it). Today 03/04/17 i went to take back my phone from Dion wired/ samsung support centre & guess what they told me????????? my phone is fixed. Im really ****ing angry because check you records & you will find that no one contacted me to let me know that my phone was fixed, & i was under the impression that its not because no one sent me email or phone me. Dont go about making excuses now to tell me that we couldnt contact you "yaseen" because you didnt have a phone because i clearly told Angeline to contact me via email cause i dont have a phone. Now i had to pay for my phone repairs because they wouldnt give me back my phone, saying they need to take the parts out first, & am i ****ing suppose to wait?????? **** no! but the best part is i requested for the camera to be fixed & the ****ing camera is not fixed. the camera is so blurr u cant see ****. send some top come check the camera & they will see its blurr. Now i put myself in more expense for stupid mistakes that were made on yourside? How will i buy food this month now? how will i survive? how? **** this service is terrible! Samsung dont care about they customers because as long as you are making money... who gives a **** right? dont bother ****ing contacting me if all u gona say is Sorry... becausing il be ****ing starving this month thanks to the expense you put me in & sorry doesnt cut it. </p>