Service or help non existant and no clue

<p>So I got this very fancy new S8 thats so wonderful, dropped it once on a wooden floor with covers and protectors about 200mm and the scrteen broke. Found out sasmsung stopped the adh screen plan and you know have to pay for the screen service monthly ??? So now Im trying to get the screen fixed, which will propably have to be out of my own pocket. Phone samsung, tell me to go the their agent in 3 rivers in the vaal and book it in. That service centre tells me to phone samsung to get papers that I need to fill in before taking it back to them to book in. Phone samsung again, get transfered back and forth, no one has a clue what is going on, no one can suggest any help, no one knows what to do, some say there isnt even a centre in the vaalm some say there are. Phoned samsung again, got transfered back and forth, was on the phone a total of 40 mins with no answer and dropped the phone. So now Ive got a moer toe new wonderful S8 plus, broken and not working, it needs to be repaired, but seems that cant be done? So please tell me what do I do know from here?</p>