1 reviews | Active since May 2012
Service in NON-EXISTANT
<p>I have previously logged a complaint regarding my Samsung Oven that has not been working since before 1 April 2017 and STILL 6 weeks LATER and I STILL DO NOT HAVE THE USE OF MY OVEN!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p> </p> <p>This is now totally and utterly ridiculous and I do not know WHO & IF ANYBODY is planning on assisting me!!!!!!!!!!!!!</p> <p> </p> <p>The reference number given to me on 2 April 2017, when it was logged on Samsung's Support Site is - Your reference number for your enquiry is: ********** 143</p> <p> </p> <p>Below is the reply from Samsung after my previous review ANS STILL NO ACTION FROM SAMSUNG TO ASSIST ME IN GETTING THIS SORTED:</p> <p> </p> <p>Official business reply:<br />This is to acknowledge receipt of your complaint.</p> <p>Kindly note your query has been escalated to our Voice of customer team under reference number: ********** 570.</p> <p> A senior customer service executive will contact you with further advise on this matter.</p> <p>Regards,</p> <p>SamsungSA</p> <p> </p> <p>All I can say is that this absolutely SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
