Service Excellence Compliment

Hello,

I would just like to congratulate you and your team for "Wowing" me as a customer.

To Zahier Isaacs and to Tiffany from VOC (Voice of the Customer) team, thank you for going out of your way to experdite and solve my queries and issues I have been experiencing. It's unfortunate that I had a bad experience in the start, but so REFRESHING to know that there are still people who care and take customer service seriously as it certainly 'runs in their blood'. I really appreciate the constant follow up calls I've been receiving, just to know you have not forgotten about me.

Thanks for making me smile. Whilst I still have not yet received my TV, I have complete faith and trust that I will be receiving it soon. My email is the least I could do to show my thanks.

Take care, stay safe and fly the 'SERVICE EXCELLENCE' flag high.

From one service champion to another.

Kind regards Abdul W Patterson ***