LS
Luis S

1 reviews | Active since Oct 2010

25 May 2016, 21:04

Service excellence

<p>Sadly it took a lot of complaints for the message to reach the right people, I was at wits end and on the verge of abandoning the brand, but I must say; With people like Shaun from headoffice and Rudolf from the service centre on your team it restores faith that there may still be some folk that actually care about service in this country. Thank you guys and to whoever else was involved with resolving my problem, </p>

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Replies (1)
Samsung South Africa
Samsung South Africa's reply29 May 2016, 09:37
Official

Hi Luis

We greatly appreciate your feedback and thank you for your positive words. Samsung strives to provide Quality premium products and Excellent after sales service.
Thank you for being part of the Samsung family
Regards,
Samsung Team