Service Dilivery from Samsung

What a shame from Samsung had I knew I wouldn't have purchased such an expensive phone that was followed by expensive unecessury costs from them ,,I purchased the sumsang s21ultra from them and they know for a fact that the phone requires you to buy earpods after month and two weeks of run around Samsung says to me the promotion for earpods ended on the 8th of March knowing very well that I purchased the phone on the 9th then they proceed saying that the promotion was until the 12th extended they gave me false hope made me wait for weeks on end they claimed my offer was successful until recently they have suddenly changed,these hole thing was a **** and unfortunately it cost me alot from transportation to phone credit calling going up and down to all of these had I known I wouldn't have bothered to purchase the phone it's revolting what you did to me Samsung and I learnt the hard way not to purchase from you guys am so disappointed.