SJ
Simonwabele J
1 reviews | Active since Nov 2013
18 Sept 2015, 14:14
Service Centre in Chaos
Took my mobile device for repairs to the Smart Centre in Roodepoort on the 3rd. Today i have been calling them on their 011 number no answer. Called Samsung on ***the lady told me she cant help me if they don't answer. Many customers go through the same expirience with that Care Centre.<br> <br> Can I be please assisted in this regard Ref No: SS133338
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Samsung South Africa's replyOfficial
18 Sept 2015, 16:59Hello jacksimonwabele,
Thank you for voicing your complaint through to Samsung Electronics South Africa. We apologize for the lack of telephonic availability from our service centres side. This will be rectified shortly as we have brought in a new service partner to assist with repair logs.
Kind regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We apologize for the lack of telephonic availability from our service centres side. This will be rectified shortly as we have brought in a new service partner to assist with repair logs.
Kind regards
Samsung South Africa
Samsung South Africa's reply18 Sept 2015, 16:59
Official
Hello jacksimonwabele,
Thank you for voicing your complaint through to Samsung Electronics South Africa. We apologize for the lack of telephonic availability from our service centres side. This will be rectified shortly as we have brought in a new service partner to assist with repair logs.
Kind regards
Samsung South Africa
Thank you for voicing your complaint through to Samsung Electronics South Africa. We apologize for the lack of telephonic availability from our service centres side. This will be rectified shortly as we have brought in a new service partner to assist with repair logs.
Kind regards
Samsung South Africa