Service and S-Rewards

<p>Samsung has not been helpful at all, it's constantly the same response "we'll follow up and get back to you", and of course they never get back to me. Their was a promo going on until the 31 May 2017 where you receive a free scoop speaker if you have purchase an A5 before the 31 May 2017. They say delivery takes 2-3 weeks, it's been 6 weeks and still nothing. The service to date has been terrible! They ignore emails if you send it to ********** & ********** & **********