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Dawie B
1 reviews | Active since Mar 2020
24 Mar 2021, 13:31
**** service
I bought my samsung s21 ultra from samsung i was supposed to get earbuds after maybe 15 mail no reply even from them no earbuds, ive got a ref nr ***LZM7, worst service ever in my life absolutely no customer service, from 27/01/ 2021
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Replies (1)
Samsung South Africa's replyOfficial
24 Mar 2021, 13:33 Good day Dawie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Samsung South Africa's reply24 Mar 2021, 13:33
Official
Good day Dawie,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP