LT
Linda T
1 reviews | Active since Feb 2015
29 Jun 2022, 12:37
SERVICE
VERY BAD SERVICE IN THAT THEY SOLD ME ONLINE TAB7 THAT HAD BEEN TAMPERED WITH AND TO DATE NOTHING HAS TRANSPIRED. THE ITEM IS STILL WITH THERE REPAIR STORE. VERY SHOCKING. NO REPLY TO MY MANY EMAILS. THE ITEM WAS A LOT OF MONEY. THE CHARGER HAD BEEN SWITCHED.
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Samsung South Africa's replyOfficial
29 Jun 2022, 12:40Good day Linda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply29 Jun 2022, 12:40
Official
Good day Linda ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM