1 reviews | Active since Sept 2018
Sent for a repair, ends up ******.
Took my cellphone in for a repair, was advised to wait max. 2 days for feedback. Days pass, no phone call. Went in to collect my cellphone, only to be told my cellphone had been ****** from their store 3 days earlier. Just given a letter with a case number and a "Sorry".
Good day Jennifer
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Good day Jennifer
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ