LL
Love L
1 reviews | Active since Apr 2026
03 Apr 2026, 10:02
Selling phones that have been used by ********s
Sold me a device that had been used for ******* activity and refuses to take it back the day after. The previous user of this “brand new” phone is wanted for worldwide ******* activity of coding activity and malware and Samsung told me to get a lawyer.
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Samsung South Africa's replyOfficial
03 Apr 2026, 10:07Good day Love
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply03 Apr 2026, 10:07
Official
Good day Love
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM