RK
Rose K
1 reviews | Active since Aug 2014
12 Nov 2024, 07:22
**** selling
I feel samsung has played us with this promotion, I think this how they get people to sign on this contracts by offering the phones, watch and earpiece. I sign contract on the 19th Oct but still waiting, no call or email to explain what's going on. Bad service straight
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Replies (3)RK
Rose K's updateReviewer Update
12 Nov 2024, 07:30NOW I KNOW THIS HOW U GOING TO RESPOND AND DO NOTHING ABOUT IT, WE HAVE PHONE THE SHOP, THE SAMSUNG AND WE GOT THE INVISTIGATING AND CALL U BACK RESPOND 😒 AND NO CALL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind R...
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind R...
RK
Rose K's update12 Nov 2024, 07:30
Reviewer Update
NOW I KNOW THIS HOW U GOING TO RESPOND AND DO NOTHING ABOUT IT, WE HAVE PHONE THE SHOP, THE SAMSUNG AND WE GOT THE INVISTIGATING AND CALL U BACK RESPOND 😒 AND NO CALL
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind R...
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind R...
Samsung South Africa's replyOfficial
12 Nov 2024, 08:00 Good day Rose,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
Samsung South Africa's reply12 Nov 2024, 08:00
Official
Good day Rose,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^KK
RK
Rose K's updateReviewer Update
12 Nov 2024, 08:02Same machine response does it help
RK
Rose K's update12 Nov 2024, 08:02
Reviewer Update
Same machine response does it help