1 reviews | Active since Sept 2012
Seems R500 is more worth to samsung than a happy Customer
I could not give 0 stars and unfortunately i had to give 1 to write a review!
False advertising is one thing, but to have a semi discussion with Samsung 5 days about something that is advertised at a certain price and then to takes 5 days to come back and say "Unfortunately, the item is available for the R3299.01 and we cannot match the price." The item was priced at R2499 excl and about R2850 incl.
i know nothing will be done about this and its sad, for a company that makes Millions a year, can not stand by a R500 correction of their mistake. 0 Customer service and will never recommend samsung whatsoever.
PS the items is still advertised on facebook as R2499, just that all know https://www.facebook.com/commerce/products/ssd-970-evo-plus-nvme-m2-500-gb/***/?ref=mini_shop_product_details&referral_code=page_shop_tab_card
I hope this will help someone in the future if they are considering Samsung as a provider.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Looking forward to the feedback
Looking forward to the feedback
i will take my experience further and to other platforms, make sure that ppl know how Samsung treats their potential clients.
i will take my experience further and to other platforms, make sure that ppl know how Samsung treats their potential clients.
