1 reviews | Active since Feb 2021
SECOND HAND GOODS AND FACTORY FAULTY GOODS **** RUN BY GAME STORE AND SUMSUNG SOUTH AFRICA .
I bought 6 sumsung item at Game polokwane mall of the north . 1 out of 6 items survived game and sumsung ****.
First it was two sumsung phones which stopped working within a week of phurchase, then they repaired the item instantly and returned them.
Secondly it was a sumsung sound bar which they refused to deliver two months after phurchase then after I have complained they said " Come take your money and futsek".
Thirdly it was sumsung smart TV which got broken and it was fixed and worked for a week . After upgrading dstv subscription the TV stopped working again......they respondent to my call after a month........the same thing that happened with the sound bar happened with the TV.
Now is Sumsung microwave, I have reported the microwave while it was still under game guarantee upon delivery of the microwave at game tzaneen shop they refused to book it under game store guarantee and pushed the matter to their second hand **** partners sumsung south africa. Under 10 years warranty.
One to two weeks later after exposing the microwave to their disquasting pest, well known to them and their agents, they are saying " come take your unrepaired microwave we have waived our sumsung 10 years warranty, if you dont we are going to throw away the microwave"
Are they going to throw it away or repair and send the microwave back to their **** facilitator game to **** another innocent customer?
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
