JK
Jeroen K

1 reviews | Active since Nov 2017

30 Jul 2018, 10:18

Sea Cruise, Please contact me

I was contacted by prudence. Gave her my customers details relating to a Sea Cruise that he is still waiting for.

Details were sent, and the customer was never contacted.

Please contact urgently

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply30 Jul 2018, 11:32
Official

Good day,

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***


A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^MS

JK
Jeroen K's update06 Aug 2018, 10:39
Reviewer Update
No one has been in contact as yet.