Screen warranty

<p>I bought a phone on contract last year february, commencement date was on the 26/02/2016..the phone was delivered to me on the 04th of march.according to the ADHD warranty,the phone is covered for accidental damage 12 months after date of purchase. the phone got damaged and i took it to the morningside smart centre on the 17th of feb,i was told that the phone's warranty had lapsed because it was manufactured in january and i must provide proof of purchase to prove that i got the phone in much..i did as asked and only managed to get the proof of purchase on the 26th of february,which was supposed to be the last day of the warranty..when i called the ADHD call centre i was told that i should have booked the phone in the day before.i tried a few again only to be told by another agent that i should go to the Sandton smart centre and book the phone in before close of business on that day..so i went there only to find a rude consultant,i didnt get his name,who told me he can't book the phone in for repairs because the warranty had lapsed and furthermore added that he is tired of customer's who come in on the last minute demanding that their phones be repaired.</p>