1 reviews | Active since Jul 2017
Screen replacement ****
Talk about treating customers fairly, how is it possible that I cannot get a free screen replacement on my Samsung S7 in my second year of owning it?Whether it is your rules or not, I will not buy a samsung phone again. Congratz you saved R2000 in repair costs but lost thousands more as I will not buy a samsung phone again. You really need to start treating customers fairly.
Good day Jannie
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Good day Jannie
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ