Screen Replacement

I recently, 21/12/2015 had my S6 edge cracked screen replaced by SMARTLAB in Tygervalley.<br> 2 days after the new screen was fitted, my phone slipped out of my hand and dropped /- 20cm onto a wooden bar counter. The screen totally shattered from all corners. My opinion is that it was either NOT fitted correctly(screen under tension) or a generic cheap screen was fitted.<br> I then took it to Samsung at Century City, who confirmed that it had in fact been replaced with a generic screen, but I would need to take it up with the head office.<br> I left messages for the supervisor (***) who eventually returned my call last Friday.<br> However he claims it cannot be a generic screen, as they supply the screens and therefore nothing SAMSUNG can do.<br> Absolutely *******, as it is just impossible that it shatters from such a small drop. I have previously dropped my phone on numerous occasions on hard flooring etc, but NEVER did it shatter or break. I eventually got a hairline crack when my son accidentally sat on it.<br> Furthermore, how can he deny that it is a generic screen, when it has been confirmed by your Samsung Agents???<br> I even had to pay R654.00 for a common faulty button to be replaced