VM
Viresh M

1 reviews | Active since Aug 2009

27 Sept 2017, 13:18

Screen Replaced now its falling off !!!!

On the 09/06/2017 I replaced the lcd of my phone with the Samsung repair centre its barely 3 months later and the screen is falling off the phone gone completely dark and unusable .

I have tried to contact the repair centre directly - they have a voice recording stating there operating hours are from 9-5 and I called at 9.30 and they do not answer.

This is absolutely terrible service .

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply28 Sept 2017, 08:42
Official

This is to acknowledge receipt of your complaint.

Kindly note your query has been escalated to our voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards

SamsungSA