1 reviews | Active since Feb 2020
S(c)amsung Promotions Epic Fail Round 2
After pre-ordering a Galaxy S22+ under the supposed pretense of receiving free Galaxy Buds+ as a gift, Samsung has not honored their end of the deal. Even after writing on HelloPeter on 03/May and receiving a response from Samsung, absolutely nothing has happened. Phone itself arrived in no time at all yet Samsung can clearly not be bothered to deliver on their "promo" promise. Seems one has to go the Consumer Commission route and hope that something happens then...
Samsung South Africa's reply: 03 May 2022, 11:44
Thank you for posting your comment, We do apologize for the inconvenience and undue frustration, this has caused. We are pleased to inform you that your order claim has been approved.
Rest assured you will receive your gift soon.
Kind Regards, SamsungZA :^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM